On IVMS-4200 the device is added manually and shows serial number 0 0

in CCTV
Posted ByPradeep

On IVMS-4200 the device is added manually and shows serial number and net detect is proper but camera(s) does not show on main view.

When the hikvision device is added incorrectly the first time by having one digit off on a port number or ip address and/or incorrect password or export to group was unchecked, The group of cameras does not get created. To avoid this from happening when adding, simply delete the incorrectly added device from device management and re-add again correctly or fix the issue by creating/adding the cameras to a group in the group tab.

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